21.5. Transferring Credit Card and E-Check Payments
Arctic offers the ability to transfer credit card or e-check payments between invoice.
To move a credit card or e-check payment, click the "Gear" icon next to the payment and choose "Move to Invoice" as shown here:
On the "Move Transaction" page, you will be able to select either an existing invoice for the original "Bill To" guest or you can choose "Other" to manually specify any valid invoice in the system (be sure to note the invoice number beforehand).
If you choose "Other", you will be able to enter any invoice number even if the invoice does not belong to the original "Bill To" guest.
Once you have selected the invoice to which you want to transfer the payment, scroll down and click "Submit" to complete the transfer.
If you have any questions about transferring credit card or e-check payments between invoice, please contact support and we will be happy to help.